Monday, October 18, 2021

General Manager Required – Apply Here

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General Manager Required – Apply Here.

Main Purpose:
  • Provide leadership and direction to the country management team.
  • Be fully accountable for all country operations as well as for the delivery of the financial business plans and KPIs.
  • Create the conditions for sustainable, growth through developing and executing business plans.
  • Be the visible PUMA representative for the market/ cluster for all external stakeholder interactions including government, vendors and media.
  • Coordinate the market activities with LOB leads.
  • Turn LOB policies and principles into workable market plans.
  • Perform the role of assurance lead for HSE, legal and finance.
  • Consolidate key market insight for both regulated and unregulated markets.
  • Ensure that the customer is at the heart of everything that country/cluster teams do. Ensure all HSE, compliance and governance policies, principles and procedures are implemented and adhered to at all times.
  • Role model the Puma Energy core values and ways of working.
Knowledge Skills and Abilities, Key Responsibilities:


  • Work with Regional teams to develop cluster / country specific plans to create and maintain competitive advantage within the Retail, B2B, Aviation, Bitumen and Lubricants markets to grow customer numbers to meet the financial targets and associated KPIs.
  • Ensure that the country depot and transport operations are optimized and structured to effectively serve the needs and demands of the customers. [Review post Infrastructure carve out]
  • Fully accountable for cluster/country profit and loss.
  • Work with the Region Supply Chain teams to provide accurate demand forecasts that will continuously meet country customer needs.
  • Create conditions with associated HSE and Legal policies and procedures to ensure compliance that the country/cluster is selling and operating both safely and legally at all times.
  • Work with HR and Financial business partners to ensure associated policies and procedures are implemented and adhered to throughout the country’s business operations.
  • Represent Puma Energy as the official country spokesperson when influencing customers, local governments, vendors, trade associations and dealing with the media.
  • Act as the Puma Energy representative and work with local chief legal counsel on any legal cases, for or against the company.
  • Proactively lead the business development within cluster/country to identify new opportunities and grow wallet share with existing customers.
  • Create conditions for all country colleagues to personally, and professionally develop their skills and talents to maximise their impact and opportunities within the organisation.
  • Optimise and continuously improve the cost of doing business from both a capital and revenue expenditure perspective. Creating the conditions that all colleagues invest and spend wisely to ensure that our customers can afford to do business with us.
  • Be the custodian of all compliance and corporate governance policies, processes and procedures to ensure cluster/country adherence at all times.
  • To ensure exceptional implementation of Puma standards at all times across all lines of business. Influence new Global standards when gaps and new requirements are identified.


Mandatory Education:

  • Bachelor’s Degree or equivalent.

Advantageous Education:

  • Post-graduate degree in operational management or business administration.


  • 10 years’ experience working at a senior level within organisations that have portfolios that may include retail, aviation, lubricants and B2B operations.
  • Business Experience:Leading Part of a Commercial OrganisationTrack record of sustainable growth in Puma Energy’s related sectors

    Experience with dealing with financial statements. Profit & Loss, Balance Sheet and Cash-flow.

    Understanding of Entity and shareholding structures

    Integration following Mergers and Acquisitions

    Local Market Knowledge

  • People Management Experience:Managing growthManaging change

    Growing people

  • Driving and Implementing Change Experience:Public speaking and presentingLearning from failure
  • Relationships Management Experience:Working with main board and executive committee level leadersExternal Stakeholder Management

    Working in a Matrix Organisation

    Experienced in selling, socializing ideas.

    JV Management


  • Bilingual (spoken and written): English + local language.
  • High level of commercial and financial acumen.

Technical Competencies:

  • Risk Management
  • Financial & Commercial Acumen
  • Energy Industry Expertise
  • Energy Sectors Expertise
  • Business Plan Development / Implementation
  • Stakeholder Management
  • Successful Sales Techniques Understanding
  • Technical knowledge of industry related technology
  • Market Understanding
  • Operations & HSSE Expertise

Leadership Competencies:

  • Driving delivering results
  • Customer and Partner Focused Innovation
  • Instigating & Leading Change
  • Peer Relationship
  • Agility (Including cultural agility and dealing with cultural ambiguity)
  • Inspiring Performance for Execution
  • Aligning Business operations to Plans
  • Building Effective Teams
  • Accountability
  • Judgement
  • Influencing for Impact
  • Authentic Collaboration & Stakeholder Management

Behavioural Competencies

  • Results driven:Continuous performance improvementMaking things happen
  • Problem-solving and decision making:Managing ambiguityLearning on the fly
  • Resilience and mental toughness:Overcoming obstaclesManaging stress
  • Planning and organising:Ability to lead and execute multiple projects
  • Professionalism:Embracing changeActs in accordance with Values, Principles and standards

    Ability to work independently with irregular supervision

    Customer focus


    Collaborating with others

    Communicate with clarity (Internally & externally. Written & oral)

  • Customer Focus
  • Collaboration
  • Lead by Example


Key Relationships and Department Overview:


  • Internal – Region / Country / Cluster teams (including Retail, Aviation, Lubricants and Bitumen), Global teams
  • External – Key customers, Government authorities, Key vendors

Apply Now

Source: Indeed

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